App plus wallet
App stays central
Wallet is optional. Customers still use the app for the full store experience and add pass when faster access helps.
Feature: Wallet Passes
Full app loyalty with wallet-pass convenience for faster repeat visits
Customers use RewardLoop as the full in-app loyalty journey for rewards, progress and offers. Wallet pass adds a premium quick-access option for faster repeat visits, while the app opens back into the selected store experience for the full journey.
- Full app loyalty journey by default
- Wallet pass for quicker repeat access
- Less queue friction for staff
- No hardware or NFC setup required
- Standard launch: as little as 3 working days
Counter flow
Less queue friction
Staff can use the app flow or scan the optional wallet pass when that is quicker.
Step 1: Full app experience
Customers choose the store they want and use the app to track rewards, progress and offers in one connected loyalty journey.
Step 2: Add wallet pass for speed
Customers who want faster repeat access can add wallet pass as a premium convenience option. Wallet is optional. The app remains the full customer experience.
Step 3: Flexible repeat flow
Customers can keep using the app or use wallet pass for quicker checkout, while reminder nudges keep return momentum active in the background.
Operational value for owners and staff
- Richer customer engagement in-app, with progress and offers visible every visit.
- Staff can show a short-lived QR or scan a customer's wallet pass, depending on which flow is quicker.
- Cleaner repeat-visit flow in busy periods with wallet convenience for faster access.
- No-hardware setup and owner Data Hub visibility keep operations lightweight.
How wallet pass fits with the wider product
- Customers return straight to the selected store experience in the app after choosing a store.
- Wallet pass is the optional speed layer for repeat access, not the product replacement.
- Staff keep one clean flow behind the till whether the customer uses app QR or wallet pass.
- Owner Data Hub visibility and anonymous suggestions help improve the journey after launch.
Self-Serve Path
Start now and launch app-first loyalty with premium wallet convenience
Start free, choose Starter for one location or Growth for multiple branches and prepare for launch. The app stays central, wallet pass stays available for faster repeat access and billing begins only when you go live and activate your plan.