Pricing
Choose the plan that fits your store.
Start with one location or bring your branches together. Every plan includes app and Wallet loyalty, the Data Hub and your digital poster. UK shops also get a free stand-up card for the counter in the post when they go live.
- We’ll set it up for you if you’d like
- Free poster, and a stand-up card for UK shops
- 30 days free when you go live
- Cancel online any time
Starter recommended
For one growing location
More room for customers, with one store to manage.
Start Free
Bespoke App
Own app under your own name
A separate app built around your business, from £2,999.
- Scope the app
- Build on RewardLoop technology
- Prepare launch materials
- Launch under your app identity
Plan details
Compare monthly plans
Choose the customer capacity and branch tools you need. The core loyalty experience is included with every plan.
Setup and the generated poster are free, and so is the stand-up card we post to UK shops. We ask for a payment card before you go live, and your plan is free for 30 days from then. After that, monthly billing begins. Bespoke App is priced separately. Prices shown are the total amounts charged; no additional tax is added at checkout.
Essential
£29/month
First 30 days free. After that, it works out at under £1 a day.
Your core loyalty tools, with lighter monthly limits.
- One location
- Up to 100 active customers
- 1 custom announcement per month
- All the shared features below
Starter
£49/month
First 30 days free.
More room for customers at one location.
- One location
- Supports unlimited customers
- No monthly announcement limit
- All the shared features below
Growth
£99/month
First 30 days free.
One account for all your branches.
- Everything in Starter
- 3 locations included, then £25/month each
- Branch filters across your admin
- Compare locations in the Data Hub
For Essential, an active customer is someone with loyalty activity in the last 12 months. Every plan includes the Data Hub. Growth adds branch filters and comparisons.
Included with every standard plan
Customers can choose the app or simply add your Wallet card
App or Wallet, your customers collect and redeem the same way on every plan.
Your own Apple and Google Wallet card
In your logo and colours, filling in after every visit. Customers can also use the app with the same account.
Collect at the till
Use a short-lived app QR or scan the customer's Wallet card.
Reward reminders
Customers get close-to-reward and reward-ready nudges on their Wallet card or in the app. Their Wallet card can also remind regulars when they’re due back.
Head Start
Every standard plan includes the optional Head Start for eligible new loyalty members.
Free poster and stand-up card
Print your poster the day you go live. We also post UK shops a free stand-up card for the counter, usually within a week.
Business dashboard
See transactions, customer detail and useful trends as activity builds.
Setup first, billing later
Setting up is free, and your plan is free for 30 days from the day you go live. After that it’s billed monthly unless you cancel online.
Growth proof
Growth makes it easier to compare multiple branches
Every plan includes the Data Hub. Growth adds branch filters and comparisons.
Your charts build from recorded visits and rewards.
Free counter kit
Go live today, and we’ll post you a stand-up card
Your poster is ready to print the moment you go live, so you can start the same day. We also post you a free stand-up card for your counter, and it’s usually with you within a week.
- Your poster, ready to print the moment you go live
- A free stand-up card for your counter, with your poster on the front
- What to say at the till, on the side your staff see
- Simple steps inside for you and your team: the app, the till login and scanning
Then there are three things for you to do: put your poster up by the till, sign your till in to the RewardLoop app with the till login and ask every customer if they’ve got your card.
Free on every plan for shops in the UK. Want a custom design or big A2 posters? Custom Design and Print & Deliver are optional paid extras.
Stand this card by the till
Get your till ready
Get your till ready
At the till
Have you got our loyalty card? It’s free on your phone.
Scan every visit
Get your till ready
Get your till ready
At the till
Have you got our loyalty card? It’s free on your phone.
Scan every visit
Your poster on the front
Instructions inside
What to say, on the back
Posted free when you go live
Launch Materials
Generate a poster free, or choose human design when you want it
Start with the included poster and stand-up card, then add human design or Print & Deliver only when it suits your launch.
Generated poster
Included- Instant, refreshable PNG and PDF
- One design usable across all branches
- On the stand-up card we post you
Custom Design
£49 total- Human-created for your store
- Three revisions, PNG and PDF
- One design usable across all branches
Express Custom Design
£149 total- Same files and revisions as Custom
- Priority design queue
- Timing confirmed after the brief
Print & Deliver
£149 per location- After Custom or Express approval
- Double-sided A2 posters
- 10 laminated A5 till versions
Every poster leads to the same simple choice
The QR lets customers choose Apple Wallet, Google Wallet or the RewardLoop app. Express replaces Custom rather than adding to its price. Prices shown are totals; no extra tax is added at checkout.
Human-designed examples
Optional printing proof
Premium custom build
Want your own app?
RewardLoop is the faster self-serve option. Choose Bespoke App when your business needs an app under its own name.
From £2,999for the base app
Final scope and pricing depend on the features you need.
- Your own app under your name on iOS and Android where the agreed scope supports it
- Built on the same fast, reliable technology behind RewardLoop
- Customisable features, screens and customer journeys scoped around your brief
- Tailored launch support with poster and leaflet promotion where appropriate
- Ideal for businesses that want a fully branded app experience beyond RewardLoop
Platform delivery and launch scope are agreed case by case. Need more detail first? See Bespoke App.
Pricing FAQ
Your pricing questions, answered
Do I need a payment card?
Yes, before you go live. Signing up and setting up are free. We ask for a payment card on the Plan and card step, and your plan is free for your first 30 days. Optional paid poster designs are charged when you go live. Stripe keeps your card safe, and we never see the full number.
What happens after 30 days?
Your plan starts and is charged to the card you saved: £29, £49 or £99 a month, depending on the plan you chose. Growth includes 3 locations, then £25 a month for each extra one. It renews monthly until you cancel.
How do I cancel?
Online, any time, from Billing in your RewardLoop dashboard. Cancel before your 30 free days end and you won’t pay for your plan. You can also call or email us and we’ll do it for you.
Can I change my plan?
Yes. You choose your plan on the Plan and card step and can change it there before you go live. If a paid poster design has already started, or once you’re live, call or email us and we’ll change it for you.
What is the stand-up card?
A free card for your counter, for shops in the UK. Our print partner prints it and posts it to you when you go live. Your poster is on the front and what to say at the till is on the back. Inside are simple steps for you and your team. It’s usually with you within a week, and your poster is ready to print the moment you go live, so you can start the same day.
What if my customers don’t use it?
Customers join when they see your poster and when staff ask at the till, so ask everyone. In the UK, your stand-up card has the line to say on the back. Joining takes seconds, with no app to download, and a Head Start can give new members a few stamps to begin with. If your first few days are quiet, we’ll email you tips and offer to help. And if it isn’t for you, cancel online before your 30 free days end and you won’t pay for your plan.
I’m not good with technology. Can I still use it?
Yes. Setup takes a few simple steps, and if you’d rather not do it yourself, we’ll set your card up for you. At the till, staff use the RewardLoop app on a phone or tablet. In the UK, your stand-up card has the steps inside. Stuck? Call us on 0115 822 3654, Monday to Friday, 9am to 6pm UK time.
What do staff have to do?
Ask every customer if they’ve got your card, and scan it on every visit. Staff use the RewardLoop app on a phone or tablet at the till, and you can make them a till login so they don’t need yours. They scan a customer’s Wallet card, or show a QR code for app customers to scan. It takes a few seconds.
Do customers have to download an app?
No. They scan your poster, make a free account in their browser and add your card to Apple Wallet or Google Wallet. The RewardLoop app is optional, for customers who want more.
Next Step
Pick your plan and prepare for launch
Choose your plan, complete self-serve setup in around five minutes when your details are ready, then get your first 30 days free from the day you go live.
- We’ll set it up for you if you’d like
- Free poster, and a stand-up card for UK shops
- 30 days free when you go live
- Cancel online any time