Phone-first setup
Use familiar devices
No specialist scanner, NFC equipment or plastic cards are needed.
Feature: No Additional Hardware
Use the devices your team already has
RewardLoop works on the phones and till devices your team already uses. For app customers, staff enter the purchase and show a short-lived QR. For Wallet customers, staff scan the pass first, then choose the purchase or reward action. Customers can add a pass to Apple Wallet or Google Wallet without downloading the RewardLoop app, or use the app for live progress, rewards, reminders and suggestions.
- No extra devices to buy
- Same owner account behind the till
- Purchase entry in the app
- Short-lived QR collection
- Staff can scan a customer's Wallet pass
- Clear reward confirmation
Operational simplicity
Simple day-to-day use
Customers scan the staff QR in the app, or staff scan the customer's Wallet pass. Ready rewards can then be confirmed without adding counter clutter.
Behind the till
Two ways to collect, using the devices already in service
After staff sign in, app customers scan a short-lived QR or staff scan the customer's Wallet pass. These are alternative routes into the same RewardLoop account.
Real visit scan
No specialist scanner—just the phones already in use.
Staff tap the purchase count, RewardLoop shows a short-lived QR, the customer scans from their own phone and the QR closes after collection. The customer returns to the store screen with updated progress.
Same owner account
Use the account created during setup on a till or front-of-house device.
Choose the count
For a count-based programme, staff tap the visit or item count first.
Short-lived QR
The staff screen shows a QR for the customer to scan in the app, then closes it after collection.
Staff scan the pass first
Staff scan the customer's Apple Wallet or Google Wallet pass, then RewardLoop shows the relevant purchase or reward action. Customers do not need the RewardLoop app for this route.
Confirm redemption
Staff confirm the available reward only when it is redeemed. RewardLoop deducts that reward's threshold, while any surplus progress can remain.
| Area | Heavier setups | RewardLoop phone-first setup |
|---|---|---|
| Hardware overhead | Extra kit may need procurement and setup. | No additional hardware requirement. |
| Counter workflow | More process steps can add friction in busy service. | App customers scan the QR after staff select the purchase; Wallet customers present their pass for staff to scan first. |
| Launch complexity | More moving parts before go-live. | Guided online setup that can take around five minutes when the required details are ready, without guaranteeing publication time. |
| Operational footprint | Extra devices and card stock increase overhead. | Uses existing devices, with no separate counter tag, specialist scanner or recurring paper stamp-card stock. |
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Hardware overhead
Heavier setupsExtra kit may need procurement and setup.
RewardLoop phone-first setupNo additional hardware requirement.
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Counter workflow
Heavier setupsMore process steps can add friction in busy service.
RewardLoop phone-first setupApp customers scan the QR after staff select the purchase; Wallet customers present their pass for staff to scan first.
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Launch complexity
Heavier setupsMore moving parts before go-live.
RewardLoop phone-first setupGuided online setup that can take around five minutes when the required details are ready.
-
Operational footprint
Heavier setupsExtra devices and card stock increase overhead.
RewardLoop phone-first setupUses existing devices, with no separate counter tag, specialist scanner or recurring paper stamp-card stock.
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Why this gives stores confidence
No hardware rollout
Start free using the phones and till devices already in service.
One guided setup
Configure your store, offer and launch details in RewardLoop.
App or Wallet choice
Customers can use the app, Apple Wallet or Google Wallet.
Launch poster included
Self-print the free version, or add human design and printing.
Your trial starts at Go Live
Prepare without a subscription charge, then begin 30 days of full selected-plan access only when you launch. See poster options or compare all prices.
Go deeper on operational simplicity
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Launch loyalty on devices your team already uses
Start free, prepare for launch and keep the counter flow simple. Starter fits one location, while Growth carries the same model across branches. Your first 30 days are free.