Phone-first setup
Use familiar devices
No specialist scanner, NFC equipment or plastic cards are needed.
Feature: No Additional Hardware
Use the devices your team already has
Use the RewardLoop app on a compatible phone or tablet behind the till. For app customers, staff enter the purchase and show a short-lived QR. For Wallet customers, staff scan the card first, then choose the purchase or reward action. Customers can add your loyalty card to Apple Wallet or Google Wallet without downloading the RewardLoop app, or use the app if they prefer.
- No extra devices to buy
- Same owner account behind the till
- Purchase entry in the app
- Short-lived QR collection
- Staff can scan a customer's Wallet card
- Clear reward confirmation
Operational simplicity
Simple day-to-day use
Customers scan the staff QR in the app, or staff scan the customer's Wallet card. Ready rewards can then be confirmed without adding counter clutter.
Behind the till
Two ways to collect, using the devices already in service
After staff sign in, app customers scan a short-lived QR or staff scan the customer's Wallet card. These are alternative routes into the same RewardLoop account.
Real visit scan
No specialist scanner—just the phones already in use.
Staff tap the purchase count, RewardLoop shows a short-lived QR, the customer scans from their own phone and the QR closes after collection. The customer returns to the store screen with updated progress.
Same owner account
Use the account created during setup on a till or front-of-house device.
Choose the count
For a count-based programme, staff tap the visit or item count first.
Short-lived QR
The staff screen shows a QR for the customer to scan in the app, then closes it after collection.
Staff scan the card first
Staff scan the customer's Apple Wallet or Google Wallet card, then RewardLoop shows the relevant purchase or reward action. Customers do not need the RewardLoop app for this route.
Confirm redemption
Staff confirm the available reward only when it is redeemed. RewardLoop deducts that reward's threshold, while any surplus progress can remain.
| Area | Heavier setups | RewardLoop phone-first setup |
|---|---|---|
| Hardware overhead | You may need to buy and set up extra equipment. | No extra hardware to buy. Use a compatible phone or tablet. |
| Counter workflow | Extra steps may slow down a busy queue. | App customers scan the QR after staff select the purchase; Wallet customers show their card for staff to scan first. |
| Launch complexity | More moving parts before go-live. | Online setup can take around five minutes when your details are ready. Go live once setup and payment details are complete. |
| Equipment to manage | Extra devices and card stock increase overhead. | Uses existing devices, with no separate counter tag, specialist scanner or recurring paper stamp-card stock. |
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Hardware overhead
Heavier setupsYou may need to buy and set up extra equipment.
RewardLoop phone-first setupNo extra hardware to buy. Use a compatible phone or tablet.
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Counter workflow
Heavier setupsExtra steps may slow down a busy queue.
RewardLoop phone-first setupApp customers scan the QR after staff select the purchase; Wallet customers show their card for staff to scan first.
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Launch complexity
Heavier setupsMore moving parts before go-live.
RewardLoop phone-first setupOnline setup can take around five minutes when your details are ready. Go live once setup and payment details are complete.
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Equipment to manage
Heavier setupsExtra devices and card stock increase overhead.
RewardLoop phone-first setupUses existing devices, with no separate counter tag, specialist scanner or recurring paper stamp-card stock.
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Why this gives stores confidence
No hardware rollout
Use a compatible phone or tablet at the till.
One guided setup
Configure your store, offer and launch details in RewardLoop.
App or Wallet choice
Customers can use the app, Apple Wallet or Google Wallet.
Launch poster and stand-up card included
Print your poster the day you go live, and we post UK shops a free stand-up card with the poster on the front. Human design and Print & Deliver are optional.
Your trial starts at Go Live
Prepare without a subscription charge, then begin 30 days of full selected-plan access only when you launch. See poster options or compare all prices.
See how it works in your store
Start Now
Launch loyalty on devices your team already uses
Start free, prepare for launch and keep the counter flow simple. Starter fits one location, while Growth carries the same model across branches. Your first 30 days are free.