Phone-first setup
Use familiar devices
No specialist scanner, NFC kit or plastic-card system is needed for the daily flow.
Feature: No Additional Hardware
Use the devices your team already has
RewardLoop is built around the devices your team already uses. Staff sign in, enter the purchase, show a short-lived QR or scan the optional wallet pass, while customers keep the full app journey.
- No extra devices to buy
- Same owner account behind the till
- Purchase entry in the app
- Short-lived QR collection
- Optional wallet-pass scan
- Reward confirmation in flow
Operational simplicity
Cleaner day-to-day flow
Staff select the purchase, show a QR or scan a wallet pass, then confirm rewards in app without extra counter clutter.
Behind the till
The no-hardware flow in five steps
Staff use a till or front-of-house device, customers collect through the QR route or optional wallet pass and reward redemption is confirmed in app.
Real visit scan
No specialist scanner. Just the phones already in the flow.
Staff tap the purchase count, RewardLoop shows a short-lived QR, the customer scans from their own phone and the QR closes after collection. The customer returns to the store screen with updated progress.
Same owner account
Use the account created during setup on a till or front-of-house device.
Count or amount
Staff enter the purchase count or spend amount, depending on the store setup.
Short-lived QR
The owner app shows a QR for the customer to scan and closes after collection.
Optional faster route
Staff can scan the customer's wallet pass instead when that is quicker. The app still remains the full customer experience.
Reset cleanly
When a reward is redeemed, RewardLoop confirms it and resets progress for the next visit.
| Area | Heavier setups | RewardLoop phone-first setup |
|---|---|---|
| Hardware overhead | Extra kit may need procurement and setup. | No additional hardware requirement. |
| Counter workflow | More process steps can add friction in busy service. | Staff select the purchase count or amount, then show a QR or scan a wallet pass with no extra hardware. |
| Launch complexity | More moving parts before go-live. | Straightforward launch path with support included, with go-live in as little as 3 working days when required details are supplied promptly. |
| Operational footprint | Extra devices and card stock increase overhead. | A simpler, lower-waste setup with less clutter. |
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Hardware overhead
Heavier setupsExtra kit may need procurement and setup.
RewardLoop phone-first setupNo additional hardware requirement.
-
Counter workflow
Heavier setupsMore process steps can add friction in busy service.
RewardLoop phone-first setupStaff select the purchase count or amount, then show a QR or scan a wallet pass with no extra hardware.
-
Launch complexity
Heavier setupsMore moving parts before go-live.
RewardLoop phone-first setupStraightforward launch path with support included and go-live in as little as 3 working days.
-
Operational footprint
Heavier setupsExtra devices and card stock increase overhead.
RewardLoop phone-first setupA simpler, lower-waste setup with less clutter.
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Why this gives stores confidence
- Start free without planning a hardware rollout.
- Configure your offer and launch details in RewardLoop.
- Go live with app loyalty, optional wallet convenience and a till-side flow built for existing devices.
- Add optional Fast Track (£99 one-off per location) or Print and Deliver (£59 one-off per location) only if needed.
- Begin monthly billing only when you go live and activate your plan.
Go deeper on operational simplicity
Start Now
Launch loyalty on devices your team already uses
Start free, prepare for launch and keep the counter flow simple. Starter fits one location, while Growth carries the same model across branches. Billing begins at Go Live.