Owner insight
Transaction to chart in one flow
Review customer activity, suggestion context and trend shifts without leaving the product.
Feature: Owner Data Hub
Owner-side visibility that helps you act faster
RewardLoop gives owners one Data Hub for transactions, customer context, anonymous suggestions and chart breakdowns. Start with practical owner visibility, then let richer patterns build as customer activity grows.
- Transaction history with reward and purchase events
- Customer detail from selected transactions
- Anonymous suggestions in the same owner flow
- Growth branch comparison plus time-range filtering
- Connected to reminders and guided custom announcements
Decision loop
See what happened at the till
Spot repeat patterns and suggestion themes without leaving the owner workflow.
Move from top-line trends into specific purchase and reward events so decisions are based on real behaviour.
Open customer information from selected transactions to understand return timing and reward use.
Use chart breakdowns and anonymous suggestions together so you can refine offers and service flow faster.
App-side Data Hub and chart views
Owners can open app-side Data Hub for quick access to transactions, charts and suggestions, then use the admin workspace for a fuller operational view.
Transactions, customers and suggestions in the admin workspace
Use the admin workspace for fuller owner visibility: recent transactions, one-customer context and anonymous suggestions stay close together.
How this supports repeat visits
- Use the app as the full customer journey and keep wallet convenience available for quicker returns.
- Use automatic close-to-reward and reward-ready reminders at the right moments.
- Track reminder visibility and visit movement in the Data Hub, then adjust quickly.
- Use Suggestion Box feedback to refine service and improve customer retention week by week.
Starter and Growth visibility
Starter keeps Data Hub visibility clean for one location. Growth adds branch comparison, all-branches overview and tighter branch focus without turning the product into a heavy reporting suite.
Account access, loyalty records and reward activity stay organised in the same cloud-backed product flow that powers the live app.
- Starter: one-location clarity
- Growth: all-branches overview plus single-branch focus
- Growth: branch-aware transactions, customers and materials views alongside the Data Hub
Self-Serve Path
Start free and prepare owner visibility for go-live
Start free, choose Starter for one location or Growth for branches and prepare for launch. Data Hub becomes part of the live admin once you go live, and billing begins at activation.