Feature: Data Hub

See your loyalty programme clearly

The Data Hub is your loyalty dashboard. See purchases and rewards recorded through RewardLoop, get to know your customers and read anonymous suggestions.

Transaction history with reward and purchase events
Customer detail from selected transactions
Anonymous suggestions in the same place
Growth branch comparison plus time-range filtering
Connected to reminders and guided custom announcements

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RewardLoop Data Hub for the last month across two branches: visits, unique customers, drinks collected and repeat rate

Owner insight

Transactions and charts together

Review customer activity, suggestions and changing trends in one place.

Better decisions

See what happened at the till

Spot repeat patterns and suggestion themes in one dashboard.

Transaction detail

Open a purchase or reward to see the details behind your charts.

Customer details

Open customer information from selected transactions to understand return timing and reward use.

Practical improvement

Use charts and anonymous suggestions together to improve offers and service faster.

See today’s activity, then understand the customer

Recent transactions show who collected progress or used a reward and when it happened. Tap a transaction to open the customer’s loyalty record and put that visit in context.

RewardLoop owner app recent transactions showing purchases, rewards, timing and the customer balance after each event — See recent purchases, rewards, visit timing and progress after each event.

Tap a transaction

Open the customer record for join date and lifetime purchases, spend or points where applicable.

Useful at the counter: recognise an established regular, see how far they are from a reward and serve them with better context. Owners see only the account and loyalty information available to their business; anonymous suggestions remain anonymous and are never linked to a customer record.

Transactions, customers and suggestions in the admin workspace

Use the admin panel for more detail. Recent transactions, individual customer records and anonymous suggestions stay close together.

RewardLoop transactions with filters, totals and the latest purchase, showing its customer, branch and time — Transactions show purchase and reward activity with branch and timing context. Example data, not customer results.

RewardLoop customer detail for an example customer: drinks collected, visits, rewards, progress towards a free drink and latest visit — Customer records show visits and reward progress. Example data, not customer results.

RewardLoop Suggestion Box with anonymous customer suggestions and when each arrived — Read anonymous suggestions alongside your store’s activity. Example data, not customer results.

How this supports repeat visits

Let customers start with your Wallet card without downloading the RewardLoop app, or use the app for store discovery and suggestions.
Use automatic close-to-reward and reward-ready reminders at the right moments.
Review recent visits and see which rewards get used.
Use Suggestion Box feedback to refine service and improve customer retention week by week.

Clear visibility on every standard plan

Every plan includes the Data Hub. Growth adds branch filters and comparisons.

Your loyalty records and reward activity stay connected to the same RewardLoop account used for day-to-day service.

All plans: customer activity and reward progress
All plans: date filters and loyalty charts
Growth: all-branches overview plus single-branch focus
Growth: transactions, customers and posters by branch

Reminders and announcements Suggestion Box Wallet-pass convenience For cafés For boba and chai shops Pricing and plan fit Start free and prepare for launch

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Start free and prepare your business dashboard

Start free, choose Essential, Starter or Growth and prepare for launch. Your Data Hub is ready when you go live, and your first 30 days are free.

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