Custom announcement
Guided when timing matters
Feature: Notifications
Send store updates and let automatic reward reminders do the rest
Customers using the app can receive a store announcement you schedule with our help, plus automatic reminders when they are close to a reward or have one ready. Wallet-only customers can still collect in store but need the app to receive these notifications.
- Custom announcements supported with guided scheduling
- Automatic reminders when app users are close to a reward
- Automatic reminders when a reward is ready
- We help schedule custom announcements
- Essential includes up to 1 custom announcement per month
- Growth adds branch-aware reminder visibility
Automatic reminders
Reward reminders run automatically
RewardLoop automatically reminds app users when they are close to a reward or have one ready. Store announcements are scheduled separately with our help.
Ask us to schedule a store update when you need to share an offer, launch or practical message.
Nudge regular customers when they are near their next reward so they have a clear reason to return soon.
Prompt customers when a reward is waiting, helping convert earned progress into real repeat visits.
Custom announcements
Custom announcements are requested by you and scheduled with RewardLoop's help. Use them for a launch, offer or practical store update.
Typical use cases:
- Limited offer
- Launch update
- Store notice
- Use for offers, product drops and timely store updates.
- Use for practical store updates when timing matters.
- Essential includes up to 1 custom announcement per calendar month, while Starter and Growth are not subject to that Essential cap.
Automatic reward reminders
RewardLoop automatically reminds app users at useful moments, so your team does not need to chase customers manually.
These reminders are automatic. Store announcements are requested and scheduled separately.
See reminder activity
The business dashboard shows reminder activity. Custom announcements are requested through RewardLoop rather than created in the dashboard.
How do I send a custom announcement?
Send the date, time, title and message to admin@rewardloop.co.uk. We help schedule the announcement for your customers. Automatic reward reminders continue separately.
- Send the date and time the update should go out.
- Send the notification title and message body.
- RewardLoop helps schedule the announcement while automatic reward reminders keep running separately.
Use custom announcements for one-off updates. Automatic reward reminders help bring app users back between visits.
Go deeper on notification and retention strategy
Start Free
Start free with reminders already part of the launch
Automatic reward reminders are built in. Custom announcements are supported with guided scheduling, with Essential limited to 1 per calendar month. Your first 30 days are free.