Customer progress
Show what is close
Customers can see progress towards their next reward inside the store experience.
Feature: Gamified Loyalty
Reward progress that feels clear enough to complete
RewardLoop keeps loyalty motivating by showing progress, making rewards visible and confirming redemption cleanly at the till. Automatic nudges support the journey, but the core value is a customer app experience that makes the next reward easy to understand.
- Clear reward progress in the customer app
- Reward action visible to staff when available
- Confirmed redemption and reset
- Automatic nudges when directly relevant
- Owner Data Hub visibility to review impact
- No additional hardware required
Till-side reward
Confirm and reset
When staff present a reward, the owner flow confirms redemption and resets progress cleanly.
Progress stays visible
Close-to-reward reminders keep customers aware of their progress and give a clear reason to return soon through the same store page they already use.
Rewards get redeemed
Reward-ready reminders prompt customers to come back and redeem, turning earned value into real repeat visits.
Owners keep control
Use one clean Data Hub to review retention patterns and tune offers without adding a separate campaign stack.
Reward action proof
When a customer has a reward available, the owner flow shows the reward action. After staff present the reward, RewardLoop confirms redemption and resets progress.
Nudges support the reward loop
Close-to-reward and reward-ready nudges can support the reward journey when they directly match the customer's progress. Detailed notification use cases stay on the notifications page.
See notification and announcement use cases
Track impact in the Data Hub
Pair reward use with transaction movement and chart trends so retention decisions stay practical and commercially grounded.
How teams use reminder-led loyalty well
- Launch with one clear offer and free branded in-store materials.
- Let close-to-reward and reward-ready nudges drive timely return behaviour.
- Keep the app as the full loyalty journey and offer wallet pass for quicker repeats.
- Use Data Hub visibility and anonymous suggestions to improve your next offer cycle.
Go deeper on repeat momentum
Self-Serve Path
Start free and launch reminder-ready loyalty without extra setup burden
Start free, choose Starter for one location or Growth for multiple branches and prepare for launch. Automatic reward reminders are ready from launch, and monthly billing begins only when you go live and activate your plan.