Feature: Gamified Loyalty

Give them a reward to look forward to

RewardLoop shows progress and rewards clearly in the app, then helps staff confirm redemptions at the till. Customers can also keep your card in Apple Wallet or Google Wallet without downloading RewardLoop, and it shows their progress, including any Head Start.

Clear reward progress in the customer app
Optional Head Start for the first reward
Reward action visible to staff when available
Confirmed reward redemption
Automatic nudges when directly relevant
Business dashboard to review activity
No additional hardware required

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RewardLoop customer app showing branded store reward progress and redemption actions

Customer progress

Show what is close

Customers can see progress towards their next reward inside the store experience.

Till-side reward

Confirm the reward

Staff confirm the reward at the till. Any extra progress stays towards the next one.

Progress stays visible

Reminders on their Wallet card or in the app let customers know when they’re close to their next reward.

Rewards get redeemed

When a reward is ready, their Wallet card or the app lets them know it’s waiting.

Owners keep control

Use the Data Hub to review repeat-visit patterns and improve your offers without adding another marketing tool.

Redeeming a reward

The staff screen shows when a reward is ready. Confirm it when you hand it over and RewardLoop updates the customer’s progress.

RewardLoop owner app reward action prompt when a customer has a reward available — Reward available: the owner can redeem it or add the next purchase.

RewardLoop owner app confirmation after a reward is redeemed — Reward confirmed: staff get a clean confirmation after redemption.

Nudges support the reward loop

Close-to-reward and reward-ready reminders give customers a relevant reason to return. More notification examples are available on the notifications page.

Example reminder from Ciccio’s Cafe’s Wallet card: You’re close! Only 2 left to unlock Coffee and Pastry — A close-to-reward nudge helps progress feel worth completing, on their Wallet card or in the app.

Example reminder from Buna Beans’ Wallet card: Free Snack is waiting for you, drop by to claim it — A reward-waiting reminder gives customers a reason to return, on their Wallet card or in the app.

See notification and announcement use cases

See visits and rewards in your Data Hub

See who comes back and which rewards get used, then choose what to offer next.

RewardLoop dashboard for a newer shop: 18 of its first 30 customers, with this week’s visits, repeat visits, rewards used and customers ready for reminders — See this week’s visits, who came back and which rewards were used, and watch your first 30 customers add up. Example data, not customer results.

Head Start

Give new loyalty members a reason to make their first purchase

Choose a starting amount for customers new to your store’s RewardLoop programme—meaning anyone with no previous RewardLoop purchase at your store. App users see the Head Start before visiting, and their first purchase that earns loyalty progress is added to it. Customers who join from your poster can use the same account in Wallet or the app, and your Wallet card shows their progress too, including the Head Start.

Available on Essential, Starter and Growth.
Works with visits, drinks, spend, points and every supported progress type.
Always stays below the first reward, so at least one qualifying purchase is required.
Applies once per RewardLoop account at that store and never returns after progress is created or a reward is redeemed.

Configure it during setup See how Head Start works

Example free poster for a coffee roaster with a points card: Head Start, start with 30 of 120 points — Example posters: a Head Start on a stamp card and on a points card.

Example free poster for a cafe with a stamp card: Head Start, start halfway there, at 5 of 10 drinks — Example posters: a Head Start on a stamp card and on a points card.

The free Generated Poster automatically includes this Head Start creative when it is configured. You remain responsible for displaying it and keeping any other advertising up to date; RewardLoop does not publish or distribute the advertising for you.

Make your rewards worth coming back for

Launch with one clear offer and free branded in-store materials.
Let close-to-reward and reward-ready nudges drive timely return behaviour.
Let customers start in Wallet without downloading the RewardLoop app, while the app adds store discovery and suggestions.
Use the business dashboard and anonymous suggestions to improve your next offer cycle.

Explore more ways to reward your regulars

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Ready to reward your regulars?

Start free, choose Essential, Starter or Growth and prepare for launch. Automatic reward reminders are ready from launch, and your first 30 days are free.

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