RewardLoop

App-first loyalty for cafés that want regulars back

RewardLoop gives customers a branded app journey, gives staff a simple QR or wallet-scan flow and helps you launch with poster support, reminders and owner visibility.

  • No extra counter hardware
  • QR and optional wallet collection
  • Automatic reward reminders
  • First 30 days free

Setup is free. Go Live starts 30 days of full selected-plan access, then monthly billing begins.

Reward progress and reward redemption state inside the RewardLoop customer app

Fast service

Built for busy morning and lunch periods

Staff select the purchase, show a QR or scan a wallet pass and keep the queue moving.

Repeat momentum

Stay visible between visits

Automatic reward reminders and useful announcements help bring regulars back without manual chasing.

RewardLoop branded café launch poster example
Branded digital poster support included

Operationally simple from first signup to repeat use

RewardLoop keeps the counter flow practical: customers join from your app or poster, staff collect progress on the phone behind the till and automatic nudges help regulars remember what they are close to earning.

Real RewardLoop QR scan flow with owner and customer phones
Real visit captured in seconds

Tap the count, show the QR, progress updates

Staff use the owner phone behind the till, the customer scans with their own phone and RewardLoop closes the QR after collection.

  • Staff tap the visit or drink count
  • The customer scans the short-lived QR
  • The customer sees updated progress in the app
01 · Till collection

Staff show a short-lived QR

Staff select the purchase count or spend amount, then the customer scans the QR to collect progress.

RewardLoop owner app showing the café QR collection flow
02 · Optional wallet route

Wallet pass stays a convenience layer

Regulars can use wallet for a faster scan, while the app remains the full customer experience.

RewardLoop wallet pass for optional faster repeat-visit scanning
03 · Return prompt

Automatic nudges support repeat visits

Close-to-reward reminders help customers see progress worth completing.

RewardLoop close-to-reward reminder notification

From seeing the poster to choosing your café

Customers should understand what to scan, where they land and how they return to your store experience later.

RewardLoop till poster helping customers scan to join in store
See it in-store

A clear counter prompt

Launch materials give customers a simple QR prompt at the point they discover the programme.

RewardLoop customer app showing a customer selecting a store

Choose the store

After scanning or opening the app, customers move into a store-specific loyalty experience.

RewardLoop customer app showing reward progress inside a selected store experience

Return to progress

The app keeps reward progress visible so the next visit feels connected, not like starting again.

Useful prompts without making staff chase customers

Custom announcements are guided when you need one, while close-to-reward and reward-ready reminders are automatic nudges.

RewardLoop custom announcement notification showing a café offer

Custom announcements

Send the date/time, title and body when you want a guided announcement scheduled.

RewardLoop close-to-reward reminder notification

Close-to-reward nudges

RewardLoop can remind customers when they are near their next reward.

RewardLoop reward-ready reminder notification

Reward-ready reminders

Customers can be reminded when a reward is waiting to be claimed.

Make the loyalty launch visible before daily use begins

The app journey matters, but launch materials help customers notice what is new at the counter and in the window. Real launch moments make the programme feel ready, not theoretical.

These are launch-material proof moments, not claims about guaranteed customer growth or a national rollout.

The Med owner holding a newly arrived RewardLoop launch poster
Launch materials arriving for The Med.
RewardLoop loyalty poster displayed in a store window
Window proof customers can notice before scanning.
RewardLoop launch poster displayed in a Nisa Local store window
In-store visibility in a local convenience setting.

See activity build after customers start using it

RewardLoop gives owners a clearer view of transactions, charts and customer activity as loyalty usage builds. It is not instant rich analytics on day one, but it becomes more useful as real visits collect.

RewardLoop owner charts view on iPad showing loyalty activity graphs and trend patterns as customer activity builds
RewardLoop admin Data Hub workspace showing charts transactions suggestions and owner-side visibility

App-side charts and richer admin workspace visibility work together.

What operators usually want to know before launch

Do I need extra hardware?

No. RewardLoop is built around a phone-first flow, so staff can process loyalty with the device they already use.

Can I announce seasonal drinks or quieter-hour offers?

Yes. Send the date/time, title and body to admin@rewardloop.co.uk and RewardLoop helps schedule the announcement for your customers. Automatic close-to-reward and reward-ready nudges are separate.

Are printed posters included automatically?

No. Branded digital poster support is included. Physical Print & Deliver is optional if you want RewardLoop to arrange the printed pack.

Choose the route that matches your store

Essential · £29/month

Start simple

Best for smaller SMEs that want core app-first loyalty, a standard listing and a lighter monthly structure.

Growth · £99/month

Branches or higher capacity

For multiple branches or higher-capacity rollout where branch-aware visibility and broader owner context matter.

Give regulars a cleaner way to come back

Start free, complete setup and go live when you are ready. Your full selected plan is free for the first 30 days, then monthly billing begins. Book a Demo remains there if you want help choosing the right rollout.